Q: May I pick up my dog early from daycare?

Yes. All early pickups from daycare Monday-Friday must be before 3:30pm . Please call us 15 minutes ahead so that we may safely pull your pup from the group and prepare for your arrival.

Question 1

What is the day rate?

Accepted Answer

Our daycare/day rate is $30 per day. This includes the NYS 8% sales tax.

Question 2

What is the boarding rate?

Accepted Answer

Our boarding rate is $30 per day and $15 per night ($45 per 24 hr period). This includes the NYS 8% sales tax.

For multiple dog families, our night rate for each additional sibling is discounted to $8/night.

Question 3

What payment methods do you accept?

Accepted Answer

We accept payment by cash, check, and Venmo.

Please make checks out to "ERV" and include your dog's name in the memo line.

To pay with Venmo, you may first add us as a friend here (Elba Ramirez-Velez).
You can also scan our Venmo QR code with your smart phone:

We’re happy to receive Venmo payments.
If using Venmo, our minimum payment is $60 due to the added fee Venmo charges us per transaction.

Question 4

When is payment due?

Accepted Answer

Payment is due before or at time of service:

For daycare, payment is due by the morning of the first day of your dog's week, or month if you prefer to pay monthly.

For boarding, payment is due at the time of service, no later than at pickup from boarding.

A late fee of $5/week is applied for each week of non-payment.

Question 5

May I pick up my dog early from daycare?

Accepted Answer

Yes. All early pickups from daycare Monday-Friday must be before 3:30pm.

Please call us 15 minutes ahead so that we may safely pull your pup from the group and prepare for your arrival.

Question 6

What if I am late to pick up my dog from daycare?

Accepted Answer

If you are going to be late, call us as soon as you know to ensure that a staff member will be here to release your dog.
There is a $5 late pick-up fee for every 15-minute interval beyond 5:30pm.
5:31pm - 5:45pm = $5;
5:46pm - 6:00pm = $10; etc.

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Canine Comfort Dog Daycare & Boarding