Q: What payment methods do you accept?

We accept payment by cash, check, and Venmo. Cash: Write your dog's name on the envelope. Checks: Make checks out to "ERV" and include your dog's name on the memo line. Venmo: Include your dog's name in the "What's it for" line. If using Venmo, our minimum payment is $60. Please avoid tagging your payments as goods/services purchase protection. Venmo charges the business an extra fee which we’d like to avoid having to pass on to our clients. To pay with Venmo, you may first add us as a friend here (Elba Ramirez-Velez). You can also scan our Venmo QR code with your smart phone:

Question 1

What is the day rate?

Accepted Answer

Our daycare/day rate is $30 per day. This includes the NYS 8% sales tax.

Question 2

What is the boarding rate?

Accepted Answer

Our boarding rate is $30 per day and $15 per night ($45 per 24 hr period). This includes the NYS 8% sales tax.

For multiple dog families, our night rate for each additional sibling is discounted to $8/night.

Question 3

What payment methods do you accept?

Accepted Answer

We accept payment by cash, check, and Venmo.

Cash: Write your dog's name on the envelope.
Checks: Make checks out to "ERV" and include your dog's name on the memo line.

Venmo: Include your dog's name in the "What's it for" line.
If using Venmo, our minimum payment is $60.

Please avoid tagging your payments as goods/services purchase protection.
Venmo charges the business an extra fee which we’d like to avoid having to pass on to our clients.

To pay with Venmo, you may first add us as a friend here (Elba Ramirez-Velez).
You can also scan our Venmo QR code with your smart phone:

Question 4

When is payment due?

Accepted Answer

Payment is due before or at time of service:

For daycare, payment is due by the morning of the first day of your dog's week, or month if you prefer to pay monthly.

For boarding, payment is due at the time of service, no later than at pickup from boarding.

A late fee of $5/week is applied for each week of non-payment.

Question 5

May I pick up my dog early from daycare?

Accepted Answer

We realize early pick ups are sometimes needed; as such, all early pick ups are by appointment only. Early pick ups from daycare Monday-Friday need to be scheduled at the time of drop off. This is an appointment, so please adhere to the time you’ve scheduled.

Call 15 minutes in advance so that we can safely remove your dog from the group and prepare for your early arrival.

All early pickups Monday-Friday must be before 3:30pm.

Question 6

What if I am late to pick up my dog from daycare?

Accepted Answer

If you are going to be late, call us as soon as you know to ensure that a staff member will be here to release your dog.
There is a $5 late pick-up fee for every 15-minute interval beyond 5:30pm.
5:31pm - 5:45pm = $5;
5:46pm - 6:00pm = $10; etc.

Client’s Lounge

Canine Comfort Dog Daycare & Boarding